Terms & Conditions Updated July 10th 2023

Welcome to Road-A-Motive, a mobile mechanic & mobile detailing service. By booking an appointment or using our services, you agree to be bound by the following terms and conditions:

 

Pre-existing issues: We are not responsible for fixing any pre-existing issues with your vehicle. We will only provide the services requested by you and will not be held liable for any other issues with your vehicle.

 

Right to decline service: We reserve the right to decline service to anyone for any reason at any time.

 

Cancellation fee: If you need to cancel your appointment, please do so at least 2 hours before the scheduled time. If you fail to do so, we will charge a cancellation fee of 20 USD.

 

Liability: We are not liable for any damages caused to your property, including but not limited to your vehicle, home, or personal belongings, during or after the provision of our services. We are not responsible for any issues that may arise due to external factors outside our control.

 

Use of services: Our services are provided for your personal use only. You are not permitted to resell, redistribute, or commercially exploit any of our services without our prior written consent.

 

Copyright and intellectual property: The content, design, and intellectual property associated with our services are owned by us and may not be used, reproduced, or distributed without our prior written consent.

 

Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services.

 

Privacy: We take your privacy seriously and will only use your personal information in accordance with our privacy policy.

 

Governing law: These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which we operate.

 

Modifications: We reserve the right to modify these terms and conditions at any time, and any modifications will be effective immediately upon posting on our website or notification to you.

 

Payment: Payment for services is due at the time the services are rendered. We accept cash, credit cards, and debit cards as payment.

 

Warranty: We provide a warranty on all services rendered, valid for a period of 3 months from the date the service was provided. This warranty does not cover any issues that arise due to pre-existing conditions or external factors beyond our control.

 

Communication: We will communicate with you through email, phone, or text message to confirm appointments, notify you of any changes, and provide updates on the progress of the service. By booking an appointment, you consent to receive these communications from us.

 

Confidentiality: We will maintain the confidentiality of your personal and vehicle information, except where required by law or where necessary for the provision of our services.

 

Termination: We reserve the right to terminate the provision of our services to you at any time, without prior notice, for any reason. In the event of termination, any fees paid for services not yet rendered will be refunded to you.

 

Dispute resolution: Any disputes arising out of the provision of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

 

Limitation of liability: Our liability for any damages arising out of the provision of our services, whether in contract, tort, or otherwise, is limited to the amount paid for the services in question.

 

Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

 

Safety: We are committed to providing a safe working environment for our employees and customers. We reserve the right to refuse service if we believe that providing the service would create an unsafe situation.

 

Delays: We will make every effort to arrive at your scheduled appointment time, but we cannot guarantee that we will be able to do so. We are not liable for any delays in our arrival or any damages or costs that may arise as a result of such delays.

 

Availability: Our services are subject to availability, and we cannot guarantee that we will be able to provide services at all times or in all locations.

 

Scope of services: The services we provide are limited to those expressly agreed upon by you and us. We are not responsible for any other issues with your vehicle, and we reserve the right to refuse service for any reason.

 

Non-solicitation: You agree not to solicit our employees or contractors for employment or contracting opportunities outside of our services.

 

Intellectual property: All trademarks, service marks, logos, and other intellectual property associated with our services are owned by us or our licensors and may not be used without our prior written consent.

 

Assignment: You may not assign or transfer your rights or obligations under these terms and conditions without our prior written consent.

 

Entire agreement: These terms and conditions, together with any additional agreements or policies referenced herein, constitute the entire agreement between you and us and supersede any prior agreements or understandings, whether written or oral.

 

Waiver: Any waiver of any provision of these terms and conditions must be in writing and signed by us. Our failure to enforce any provision of these terms and conditions does not waive our right to enforce such provisions in the future.

 

Survival: Any provisions of these terms and conditions that, by their nature, should survive termination of these terms and conditions, shall survive such termination.

 

Non-compete: You agree not to engage in any activities that compete with our services for a period of 1 week following the provision of our services.

 

Vehicle ownership: You represent and warrant that you are the legal owner of the vehicle on which services are being provided, or that you have the legal authority to provide us with access to the vehicle.

 

Customer responsibilities: You are responsible for ensuring that the vehicle is in a safe and accessible location and that any pets or children are safely secured or removed from the area where the services are being provided.

 

Environmental hazards: We reserve the right to refuse service if there are environmental hazards or unsafe conditions present in the area where the services are being provided.

 

Right to inspect: We reserve the right to inspect the vehicle prior to providing services to identify any pre-existing damage or other issues that may impact the provision of our services.

 

Customer communication: You agree to promptly communicate any issues or concerns regarding the services provided and to provide us with all necessary information to resolve such issues.

 

Service guarantee: We guarantee our services to be of the highest quality and will make every effort to resolve any issues that arise as a result of our services.

 

Data privacy: We will collect and use personal information in accordance with applicable laws and regulations and will not sell or distribute such information without your consent.

 

Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or costs arising from your breach of these terms and conditions or from your use of our services.

 

Governing law: These terms and conditions shall be governed by and construed in accordance with the laws of the state in which our services are provided.

 

Force majeure: We will not be liable for any delays or failure to perform our obligations under these terms and conditions due to causes beyond our control, including acts of God, war, terrorism, and natural disasters.

 

Insurance: We carry liability insurance to cover any damages or injuries that may arise as a result of our services.

 

Feedback: We welcome and encourage feedback from our customers and will use such feedback to improve the quality of our services.

 

Price adjustments: We reserve the right to adjust our prices at any time, with or without notice, to reflect changes in our costs or other factors that impact our services.

 

License: We are licensed and insured to provide mobile mechanic and detailing services in the state in which our services are provided.

 

Third-party services: We may engage third-party contractors to provide certain services on our behalf, and you agree to indemnify and hold us harmless from any claims, damages, or costs arising from such third-party services.

 

Service limitations: We are not responsible for any damages or issues that arise as a result of pre-existing vehicle conditions or as a result of external factors beyond our control.

 

Service warranties: We provide warranties on our services, subject to the terms and conditions of such warranties as specified at the time of service.

 

Payment disputes: Any payment disputes must be reported to us within 24 hours of the provision of our services.

 

Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

Dispute resolution: Any disputes arising out of the provision of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

 

Modification: We reserve the right to modify or update these terms and conditions at any time, with or without notice, and your continued use of our services constitutes acceptance of any such modifications.

 

Warranty disclaimers: We make no warranties, express or implied, with respect to the quality, reliability, or timeliness of our services, and we disclaim any implied warranties of merchantability or fitness for a particular purpose.

 

Intellectual property: All intellectual property rights related to our services, including trademarks, copyrights, and patents, are the property of our company.

 

Employee conduct: Our employees will conduct themselves in a professional and courteous manner at all times and will respect your privacy and property.

 

Service schedule: We will make every effort to provide services in a timely manner, but we cannot guarantee a specific date or time for the provision of services.

 

Termination: We may terminate our services at any time for any reason and will provide notice of such termination to you.

 

Severability: If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

No agency: These terms and conditions do not create an agency, partnership, joint venture, or employment relationship between you and our company.

 

Headings: The headings in these terms and conditions are for convenience only and do not affect the interpretation of these terms.

 

Waiver: Our failure to exercise any right or remedy under these terms and conditions shall not be construed as a waiver of such right or remedy.

 

Entire agreement: These terms and conditions, together with any additional agreements or documents incorporated by reference, constitute the entire agreement between you and our company.

 

Assignment: You may not assign or transfer your rights or obligations under these terms and conditions without our prior written consent.

 

Consent to contact: By providing your contact information, you consent to our use of such information to contact you regarding our services.

 

Use of equipment and supplies: We will use our own equipment and supplies to provide services and will not use any equipment or supplies provided by you.

 

Ownership of waste: Any waste or debris resulting from our services will be disposed of in accordance with applicable laws and regulations and will become the property of our company.

 

Safety: We will take all necessary safety precautions to prevent injury or damage during the provision of our services.

 

Payment terms: Payment is due at the time of service, and we accept cash, credit, or debit cards.

 

Service areas: Our services are limited to the geographic areas in which we operate, and we reserve the right to refuse service outside of such areas.

 

Limitation of liability: Our liability to you for any damages arising out of the provision of our services shall be limited to the amount paid by you for such services.

 

Third-party content: We are not responsible for any third-party content or services that may be accessed through our website or other promotional materials.

 

Vehicle access: You agree to provide us with safe and unobstructed access to the vehicle on which services are being provided.

 

Changes to services: We reserve the right to modify or discontinue our services at any time, with or without notice.

 

Independent contractor: Our employees are independent contractors and not employees of our customers.

 

Compliance with laws: We will comply with all applicable laws and regulations in the provision of our services.

 

Conflict of interest: We will not engage in any activities that create a conflict of interest with our customers and will disclose any potential conflicts of interest in advance.

 

Notices: Any notices or communications required under these terms and conditions shall bein writing and delivered to the address provided by the other party.

 

Insurance coverage: We maintain insurance coverage for liability, property damage, and workers' compensation in accordance with applicable laws and regulations.

 

Background checks: Our employees undergo background checks prior to being hired to ensure they are suitable for providing services to our customers.

 

Non-solicitation: You agree not to solicit or hire any of our employees for a period of one year following the provision of services to you.

 

Force majeure: We shall not be liable for any delay or failure to perform our obligations under these terms and conditions due to events beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, natural disasters, or labor disputes.

 

Use of personal information: We will only use your personal information in accordance with our privacy policy, which is available on our website.

 

Reservation of right to decline or reschedule services: We reserve the right to decline or reschedule services if unforeseen circumstances, such as equipment failure, staffing issues, or emergencies, prevent us from providing the services at the agreed-upon time or location.

 

No responsibility for customer's failure to secure personal belongings: You are responsible for securing your personal belongings, valuables, and sensitive information within your vehicle during the provision of our services. We are not responsible for any loss, theft, or damage to personal belongings left unsecured.

 

Non-responsibility for damages caused by third parties: We are not responsible for any damages or issues that arise as a result of actions or negligence by third parties, including but not limited to accidents, vandalism, theft, or property damage caused by others.

 

Reservation of right to modify services based on site conditions: We reserve the right to modify or adjust the scope of our services based on the conditions of the site where the services are to be provided, including access limitations, safety concerns, or environmental hazards.

 

No responsibility for damages caused by customer's failure to mitigate: You agree to take reasonable measures to mitigate damages or prevent further damage to your vehicle or property if an issue arises after the provision of our services. We are not responsible for any damages that could have been reasonably prevented.

 

Reservation of right to refuse additional or unauthorized work: We reserve the right to refuse any additional work or modifications to the scope of services beyond what was initially agreed upon without our prior approval. Any unauthorized work or modifications may void warranties or guarantees provided by us.

 

No responsibility for damages caused by customer's improper use: We are not responsible for any damages, malfunctions, or issues that arise from your improper use, negligence, or misuse of your vehicle after the provision of our services.

 

Reservation of right to retain information: We may retain customer information, including contact details, vehicle information, and service records, for a reasonable period of time for administrative and business purposes, unless otherwise required by law.

 

No responsibility for damages caused by weather or environmental factors: We are not responsible for any damages, deterioration, or issues that arise as a result of weather conditions, exposure to the elements, or other environmental factors after the completion of our services.

 

Reservation of right to update service terms: We reserve the right to update or modify these terms and conditions at any time. The updated terms and conditions will be effective upon posting on our website or other means of notification. It is your responsibility to review the terms periodically.

 

No responsibility for customer's failure to follow maintenance recommendations: We may provide recommendations regarding ongoing maintenance or care for your vehicle. We are not responsible for any damages, malfunctions, or issues that arise from your failure to follow these maintenance recommendations.

 

Non-responsibility for damages caused by customer's failure to act on recalls: It is your responsibility to promptly act upon any manufacturer recalls or safety notices related to your vehicle. We are not responsible for any damages, losses, or injuries that may occur as a result of your failure to address recalls or safety notices.

 

Reservation of right to verify customer identity: We reserve the right to verify the identity of the customer and the ownership or authority to request services for the vehicle. We may require proof of identification or documentation to ensure the legitimacy of the service request.

 

No responsibility for customer's failure to comply with laws: It is your responsibility to comply with all applicable laws, regulations, and requirements related to the operation, maintenance, and use of your vehicle. We are not responsible for any damages, fines, or penalties that may arise from your non-compliance.

 

No responsibility for customer's failure to follow recommendations: We may provide recommendations or advice regarding the maintenance, repair, or operation of your vehicle. However, we are not responsible for any damages, malfunctions, or issues that arise from your failure to follow these recommendations.

 

Reservation of right to inspect and refuse service: We reserve the right to inspect your vehicle and its components to ensure the feasibility and safety of providing services. If we determine that the vehicle is unsafe or unsuitable for the requested services, we may refuse or modify the scope of the services.

 

Non-responsibility for unforeseen damages: While we take utmost care in the provision of our services, there may be unforeseen damages or complications that arise during the course of the work. We are not responsible for such damages, provided that we have exercised reasonable care and skill.

 

Customer responsibility for securing pets: If you have pets on your property, it is your responsibility to secure them in a safe and appropriate manner during the provision of our services. We are not responsible for any harm, injury, or loss related to unsecured pets.

 

Non-responsibility for services performed by other providers: Weare not responsible for any services performed by other providers or third parties that may be recommended or referred to you. Our liability is limited to the services we directly provide.

 

Reservation of right to refuse service due to weapon or firearm possession: For the safety of our employees and customers, we do not allow our employees to carry weapons or firearms while providing services. If an employee becomes aware of the presence of a weapon or firearm in your vehicle or on your property, they may refuse to provide services.

 

No responsibility for customer-provided parts: If you choose to purchase parts yourself and provide them for installation or repair, we do not take responsibility for any issues that may arise due to defective parts, incorrect installation, or poor quality. Our warranty only covers the parts we provide.

 

Reservation of right to refuse service due to safety concerns: We reserve the right to refuse service or terminate the provision of services if we believe that providing the service would create an unsafe or hazardous situation, including but not limited to aggressive or threatening behavior, presence of hazardous materials, or unsafe work conditions.

 

Reservation of right to use subcontractors: We may engage subcontractors or third-party contractors to assist in the provision of our services. By using our services, you agree to the involvement of subcontractors as necessary.

 

Non-responsibility for damages caused by customer modifications: If you have made modifications or alterations to your vehicle, we are not responsible for any damages, malfunctions, or issues that may arise as a result of those modifications.

 

Reservation of right to refuse service for inaccessible vehicles: If the vehicle is in an inaccessible location, such as a locked garage or a space that does not allow safe access for our employees, we reserve the right to refuse service or charge additional fees for access.

 

No responsibility for damages caused by customer's failure to follow instructions: It is your responsibility to follow any instructions or guidelines provided by our employees regarding the use, operation, or maintenance of your vehicle after the provision of our services. We are not responsible for any damages or issues that may arise from your failure to follow such instructions.

 

Reservation of right to photograph or record: We reserve the right to take photographs, videos, or other recordings of your vehicle before, during, and after the provision of our services. These may be used for quality control, documentation, or promotional purposes.

 

No responsibility for damages caused by improper or unauthorized use of services: We are not responsible for any damages, injuries, or issues that arise from your improper or unauthorized use of our services, including but not limited to using the services for illegal activities or beyond the intended scope of service.

 

Reservation of right to request additional information: We reserve the right to request additional information or documentation from you to ensure the accuracy and legitimacy of the service request or to comply with legal and regulatory requirements.

 

No responsibility for damages caused by customer's failure to report issues: It is your responsibility to promptly report any issues, concerns, or dissatisfaction with the services provided. Failure to report such issues may limit our ability to address them in a timely manner.

 

Reservation of right to refuse service based on condition of vehicle: We reserve the right to refuse service or modify the scope of services based on the condition, safety, or suitability of your vehicle. This includes situations where the vehicle requires extensive repairs or poses a risk to our employees or equipment.

 

Non-responsibility for damages caused by customer's failure to disclose information: It is your responsibility to disclose all relevant information, including pre-existing conditions, known issues, or modifications, that may impact the provision of our services. We are not responsible for any damages or issues that arise from your failure to disclose such information.

 

Reservation of right to update pricing and fees: We reserve the right to update our pricing, fees, or service charges at any time, with or without notice. The updated pricing and fees will apply to all future services provided by us.

 

No responsibility for damages caused by the customer's failure to secure the vehicle: It is your responsibility to secure your vehicle and ensure its safety during the provision of our services. We are not responsible for any damages, theft, or loss of your vehicle or its contents due to your failure to secure it properly.

 

Reservation of right to request signature or acceptance: We may require your signature or acceptance of these terms and conditions, service agreements, or waivers before the provision of our services. Your refusal to sign or accept may result in the refusal of service.

 

No responsibility for damages caused by the customer's failure to maintain the vehicle: It is your responsibility to properly maintain your vehicle in accordance with the manufacturer's recommendations. We are not responsible for any damages, malfunctions, or issues that arise from your failure to maintain your vehicle properly.

 

Reservation of right to refuse service for non-payment: We reserve the right to refuse service or withhold the provision of services if payment for previous services rendered is not received in a timely manner or if there are outstanding invoices or fees.

 

No responsibility for damages caused by customer's failure to follow post-service instructions: It is your responsibility to follow any post-service instructions, recommendations, or restrictions provided by our employees. We are not responsible for any damages, malfunctions, or issues that arise from your failure to follow such instructions.

 

Reservation of right to impose additional charges: We reserve the right to impose additional charges, fees, or expenses for services that require additional time, resources, or specialized equipment beyond what was initially agreed upon.

 

No responsibility for damages caused by customer's failure to follow vehicle manufacturer's guidelines: It is your responsibility to follow the guidelines, instructions, and recommendations provided by your vehicle manufacturer. We are not responsible forany damages, malfunctions, or issues that arise from your failure to follow the manufacturer's guidelines.

 

Reservation of right to refuse service for illegal or unethical activities: We reserve the right to refuse service or terminate the provision of services if we have reason to believe that the services are being used for illegal or unethical activities.

 

No responsibility for damages caused by customer's failure to secure service area: It is your responsibility to secure the service area and ensure the safety of our employees and equipment during the provision of services. We are not responsible for any damages or injuries that may occur as a result of your failure to secure the service area properly.

 

Reservation of right to use customer feedback: We may use customer feedback, testimonials, or reviews for promotional purposes on our website, social media platforms, or other marketing materials.

 

No responsibility for damages caused by customer's failure to provide accurate information: It is your responsibility to provide accurate and complete information regarding your vehicle, contact details, and service requirements. We are not responsible for any damages, delays, or issues that may arise from your failure to provide accurate information.

 

Reservation of right to subcontract services: We may subcontract or assign the provision of services to third-party contractors or service providers as necessary. Any subcontractors or third-party contractors engaged by us will be bound by these terms and conditions.

 

No responsibility for damages caused by customer's failure to follow warranty instructions: It is your responsibility to follow any warranty instructions, terms, or conditions provided by us or the manufacturer of the parts used in the provision of our services. We are not responsible for any damages, malfunctions, or issues that arise from your failure to follow warranty instructions.

 

Reservation of right to refuse service for unsafe working conditions: We reserve the right to refuse service or terminate the provision of services if the working conditions or environment poses a risk to the safety or health of our employees or if it is in violation of applicable laws or regulations.

 

No responsibility for damages caused by customer's failure to disclose modifications: It is your responsibility to disclose any modifications or alterations made to your vehicle that may impact the provision of our services. We are not responsible for any damages, malfunctions, or issues that arise from your failure to disclose such modifications.

 

Reservation of right to enforce terms and conditions: We reserve the right to enforce these terms and conditions, including but not limited to pursuing legal remedies or seeking compensation for any damages, losses, or expenses incurred as a result of your breach of these terms and conditions.

Reservation of right to suspend or terminate services: We reserve the right to suspend or terminate the provision of our services to you at any time, with or without cause or prior notice. In such cases, any fees paid for services not yet rendered will be refunded to you.

 

Customer cooperation: You agree to cooperate fully with our employees or contractors during the provision of services, including providing necessary access, information, and assistance as reasonably required.

 

Non-disparagement: You agree not to engage in any form of public or online communication that may damage our reputation or disparage our company, services, or employees. Any disputes or concerns should be communicated directly to us for resolution.

 

Use of photographs and testimonials: By using our services, you grant us the right to use any photographs, videos, testimonials, or reviews of the services provided for promotional purposes, including on our website, social media platforms, or other marketing materials.

 

Governing language: The governing language of these terms and conditions is English. In the event of any discrepancies or inconsistencies between translations, the English version shall prevail.

 

Modification notification: We will make reasonable efforts to notify you of any modifications or updates to these terms and conditions. It is your responsibility to review the updated terms and conditions regularly. Continued use of our services after modifications constitute your acceptance of the updated terms.

 

Right to refuse service due to non-payment: We reserve the right to refuse service or withhold the provision of services if payment for previous services rendered is not received within the agreed-upon payment terms or if there are outstanding invoices or fees.

 

Emergency services disclaimer: While we strive to provide timely and efficient services, we do not guarantee immediate response times for emergency services. In case of emergencies, please contact the appropriate emergency service providers.

 

No guarantee of availability: While we make efforts to maintain availability, our services may be subject to limitations, including schedule availability, geographic coverage, and resource constraints. We do not guarantee continuous or uninterrupted access to our services.

 

Electronic communications: By using our services, you consent to receive communications from us electronically, including emails, text messages, and other electronic means. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement for written communication.

 

Relationship of the parties: Nothing in these terms and conditions shall be construed as creating a partnership, joint venture, agency, or employment relationship between you and our company. Both parties shall operate as independent entities.

 

Entire agreement: These terms and conditions, together with any additional agreements or policies referenced herein, constitute the entire agreement between you and our company, superseding any prior agreements or understandings, whether written or oral.

 

Right to refuse incomplete or inaccurate information: We reserve the right to refuse or delay the provision of services if the information provided by you is incomplete, inaccurate, or misleading. It is your responsibility to ensure that all information provided is true and up to date.

 

Right to subcontract or delegate: We may subcontract or delegate the provision of services to qualified third-party contractors or service providers as we deem necessary, without prior notice or consent. However, we will remain responsible for ensuring the quality and completion of the services provided.

 

Customer obligations during services: You agree to provide a safe and secure environment for our employees or contractors while services are being rendered. This includes ensuring that children, pets, and any potential hazards are properly supervised, contained, or removed from the service area.

 

Reservation of right to update pricing: We reserve the right to update and adjust the pricing of our services at any time, with or without notice. Any changes in pricing will be communicated to you in advance or reflected on our website or other promotional materials.

 

Compliance with vehicle warranty requirements: It is your responsibility to comply with all vehicle manufacturer warranty requirements, including routine maintenance, using approved parts, and following recommended service intervals. Failure to do so may void the vehicle warranty, and we are not responsible for any such voided warranties.

 

Non-transferability of services: The services provided are non-transferable and may not be assigned or transferred to any other party without our prior written consent. The services are specifically intended for the individual or entity who initially requested them.

 

Right to refuse service to unsafe vehicles: We reserve the right to refuse or delay the provision of services if your vehicle is deemed unsafe or in a condition that may pose a risk to our employees, equipment, or the vehicle itself. In such cases, we may recommend necessary repairs or advise you to seek alternative solutions.

 

Reservation of intellectual property rights: All intellectual property rights, including but not limited to copyrights, trademarks, and proprietary information, associated with our services, website, and materials, are owned by us or our licensors. You may not use, reproduce, or distribute our intellectual property without our prior written consent.

 

No affiliation with vehicle manufacturers: We are an independent service provider and are not affiliated with any vehicle manufacturer or dealership. Our services are provided based on our expertise and experience and do not imply any endorsement or authorization by vehicle manufacturers.

 

Third-party links and websites: Our website or other materials may contain links to third-party websites or resources. We are not responsible for the availability, accuracy, or content of such external sites. Any access or use of third-party websites is at your own risk and subject to their terms and conditions.

 

Right to use subcontractors for parts supply: We may use subcontractors or third-party suppliers to source and provide parts or components necessary for the provision of our services. The quality and warranty of such parts may be subject to the terms and conditions of the respective subcontractor or supplier.

 

Reservation of right to refuse warranty claims: We reserve the right to refuse warranty claims if it is determined that the reported issue is not directly related to the services provided by us or if the warranty claim does not comply with the specified terms and conditions of our warranty.

 

Right to use customer data for marketing purposes: With your consent, we may use your contact information to send you promotional materials, offers, or updates related to our services. You can opt-out of receiving such communications at any time by following the instructions provided in the communication.

 

Non-competition agreement: You agree not to engage in any business or provide similar services that directly compete with our services within a specified geographic area and time period. This non-competition agreement aims to protect our business interests and customer base.

 

Reservation of right to refuse service for abusive or disrespectful behavior: We reserve the right to refuse or discontinue service if you engage in abusive, threatening, or disrespectful behavior towards our employees or contractors. We are committed to maintaining a safe and respectful working environment.

 

Right to update service offerings: We reserve the right to update or modify our service offerings, including adding or discontinuing specific services or packages. Any changes or updates will be communicated to you in advance or reflected on our website or other promotional materials.

 

No guarantees of specific results: While we strive to provide high-quality services, we cannot guarantee specific results, outcomes, or performance improvements for your vehicle. The results may vary depending on various factors, including the condition and maintenance history of the vehicle.

 

Right to refuse service for illegal modifications: We reserve the right to refuse service if your vehicle has undergone illegal modifications or alterations that are in violation of local, state, or federal laws. It is your responsibility to ensure your vehicle complies with applicable regulations.

 

Compliance with environmental regulations: We are committed to environmental responsibility and compliance with all applicable environmental regulations. You agree to dispose of any hazardous materials or waste resulting from our services in accordance with the relevant laws and regulations.

 

Reservation of right to update terms and conditions: We reserve the right to update or modify these terms and conditions at any time, with or without notice. The updated terms and conditions will be effective immediately upon posting on our website or notification to you.

 

Right to charge for additional services: In the event that additional services are requested or required during the provision of our services, we reserve the right to charge additional fees or adjust the pricing accordingly. Any additional services and associated costs will be communicated and agreed upon in advance.

 

No responsibility for pre-existing damage: We are not responsible for any pre-existing damage, defects, or conditions of your vehicle that may be discovered during the provision of our services. It is your responsibility to disclose any known issues or conditions prior to the service.

 

Right to decline work on unsafe vehicles: If, during the provision of services, we determine that your vehicle is unsafe to work on due to structural integrity, safety hazards, or other factors, we reserve the right to decline further work until the necessary repairs or corrections are made.

 

Reservation of right to apply surcharges: In certain circumstances, such as services provided outside of regular business hours, emergency calls, or certain geographical areas, we reserve the right to apply surcharges or additional fees. These surcharges will be communicated to you in advance.

 

Right to use subcontractors for specialized services: We may engage the services of subcontractors or specialized technicians to assist in providing certain aspects of our services. These subcontractors will be selected and supervised by us, and they will be bound by the same obligations and standards as our own employees.

 

Customer responsibility for vehicle security: It is your responsibility to ensure the security of your vehicle and its contents during the provision of our services. We are not liable for any theft, loss, or damage to personal belongings left in the vehicle or for any damages resulting from the vehicle being left unattended or in an insecure location.

 

Right to refuse service due to hazardous conditions: We reserve the right to refuse or suspend service if we encounter hazardous conditions, such as inclement weather, unsafe work environments, or unforeseen circumstances that pose a risk to the safety of our employees or the completion of services. We will make reasonable efforts to reschedule or make alternative arrangements in such cases.

 

Customer acknowledgment of service limitations: You acknowledge that our services have limitations and may not be able to address all vehicle issues or fully restore the vehicle to its original condition. We provide services to the best of our abilities, but some repairs, improvements, or cosmetic enhancements may require specialized expertise or equipment beyond the scope of our services.

 

Right to update warranty terms: We reserve the right to update or modify the terms of our warranty coverage at any time. Any changes to the warranty terms will be communicated to you in writing or posted on our website. The warranty terms in effect at the time of service will apply to the services rendered.

 

Compliance with safety regulations: We are committed to adhering to applicable safety regulations and standards during the provision of our services. You agree to comply with any safety instructions or guidelines provided by our employees or contractors and to ensure the safety of all individuals present during the service.

 

Customer responsibility for accurate information: It is your responsibility to provide accurate and complete information regarding your vehicle, including make, model, year, and any relevant details or special requirements. We rely on the information provided to deliver appropriate services, and we are not liable for any issues or delays resulting from inaccurate or incomplete information.

 

Right to refuse service if vehicle is non-operational: If your vehicle is non-operational or cannot be driven, we reserve the right to refuse service or charge additional fees for towing or transportation costs. It is important to ensure that your vehicle is in a condition suitable for our mobile services.

 

Right to refuse service due to safety recalls: If our technicians identify safety recalls or mandatory service campaigns associated with your vehicle during the provision of our services, we reserve the right to suspend or decline the requested services. We strongly recommend addressing safety recalls promptly to ensure the safety of your vehicle.

 

Customer responsibility for part compatibility: If you choose to provide your own parts for the services, it is your responsibility to ensure the compatibility, quality, and suitability of those parts for your vehicle. We are not liable for any issues, damages, or warranty claims resulting from the use of customer-supplied parts.

 

Right to request additional information or documentation: We reserve the right to request additional information, documentation, or proof of ownership for your vehicle, especially in cases where there are unique circumstances, special requests, or legal requirements. Failure to provide requested information may result in the refusal or delay of services.

 

Customer obligation to provide accurate feedback: If you provide feedback, reviews, or testimonials regarding our services, you agree to provide accurate, honest, and fair feedback based on your actual experience. Misrepresentation, false claims, or malicious intent in feedback may result in legal action or termination of any ongoing business relationship.

 

Right to subcontract customer service: We may engage third-party contractors or service providers to handle customer service inquiries or support. These contractors will be trained to provide assistance and resolve issues on our behalf, and they will adhere to the same privacy and confidentiality standards as our employees.

 

Limitation of liability for consequential damages: In no event shall we be liable for any consequential, incidental, indirect, or special damages arising out of or in connection with the provision of our services, including but not limited to loss of profits, loss of data, or loss of business opportunities.

 

Right to refuse service due to illegal activities: We reserve the right to refuse service or discontinue services if we have reasonable grounds to believe that you are engaging in illegal activities or using our services for unlawful purposes. We have a zero-tolerance policy for any involvement in illegal or unethical actions.

 

Customer responsibility for license and insurance: It is your responsibility to ensure that your vehicle is properly licensed, registered, and insured in accordance with applicable laws and regulations. We are not responsible for any legal or financial consequences resulting from your failure to comply with these requirements.

 

Right to charge for diagnostic services: In cases where a diagnostic evaluation is required to determine the cause of a vehicle issue, we reserve the right to charge a separate fee for the diagnostic services rendered. This fee is non-refundable, even if you choose not to proceed with the recommended repairs.

 

Compliance with local noise regulations: We will make reasonable efforts to minimize noise and disturbances during the provision of our services. However, you acknowledge that some services may generate noise, and it is your responsibility to ensure compliance with local noise regulations and restrictions.

 

Right to refuse service for hazardous substances: We reserve the right to refuse service or require additional precautions if your vehicle contains hazardous substances, including but not limited to biohazards, chemicals, or toxic materials. Prior notification of such substances is necessary to ensure the safety of our employees and compliance with relevant regulations.

 

Customer responsibility for securing loose items: It is your responsibility to secure or remove any loose or valuable items from your vehicle prior to the provision of our services. We are not liable for any loss, damage, or theft of such items during or after the provision of services.

 

Right to refuse service to aggressive or disruptive customers: We prioritize the safety and well-being of our employees and contractors. We reserve the right to refuse service or discontinue services if a customer engages in aggressive, threatening, or disruptive behavior towards our staff. We will not tolerate any form of harassment or abuse.

 

Customer responsibility for vehicle modifications: If your vehicle has been modified or customized in any way, it is your responsibility to inform us of these modifications prior to the provision of services. Failure to disclose modifications may result in delays, incomplete services, or potential damage to the vehicle or equipment.

 

Right to update service hours and availability: We reserve the right to update our service hours, availability, or scheduling procedures as necessary. Any changes will be communicated to you in advance, and we will make reasonable efforts to accommodate your scheduling needs.

 

Compliance with export control laws: You agree to comply with all applicable export control laws and regulations in relation to our services. You shall not use, export, or re-export any materials, products, or technical information provided by us in violation of such laws or without proper authorization.

 

Customer responsibility for part selection: It is the customer's responsibility to ensure the accuracy, compatibility, and suitability of any parts they purchase for their vehicle. We are not liable for any issues, damages, or warranty claims that may arise from the use of customer-supplied or customer-purchased parts.

 

No liability for customer-purchased parts: We do not assume any responsibility or liability for the quality, condition, or performance of parts purchased directly by the customer from third-party vendors or suppliers. Any issues or defects with customer-purchased parts should be addressed directly with the respective vendor or supplier.

 

Exclusion of liability for incorrect part installation: If a customer or a third party not associated with our company installs a part incorrectly or improperly, we are not responsible for any resulting damages, malfunctions, or failures. Our warranty and liability are limited to the services we provide using the parts we supply.

 

No warranty coverage for customer-supplied parts: Our warranty only covers the parts we provide and the work performed by our technicians. It does not extend to customer-supplied parts, and we are not responsible for any issues or failures related to those parts.

 

Customer obligation to inform about customer-supplied parts: If a customer chooses to supply their own parts for a specific service, they must inform us in advance and provide detailed information about the parts, including the make, model, and specifications. We reserve the right to refuse service or charge additional fees if the provided parts are incompatible or unsuitable for the intended service.

 

Right to refuse installation of customer-purchased parts: We reserve the right to refuse the installation of customer-purchased parts if we determine that the parts are incompatible, substandard, or pose a risk to the vehicle or our technicians. In such cases, we may recommend alternative options or sources for obtaining suitable parts.

 

No liability for incorrect diagnosis due to customer-supplied parts: If a customer insists on using their own parts for diagnostic purposes, we cannot guarantee the accuracy of our diagnosis. Inaccurate or incomplete diagnosis resulting from the use of customer-supplied parts may impact the effectiveness and efficiency of the recommended repairs or services.

 

Customer agreement to hold us harmless: By providing customer-supplied or customer-purchased parts for installation or use in our services, the customer agrees to release, indemnify, and hold us harmless from any claims, damages, or liabilities arising from the use or performance of those parts.

 

Inspection of customer-supplied parts: We reserve the right to inspect customer-supplied parts prior to installation or use in our services. This is done to ensure their compatibility, quality, and safety. If we determine that the parts are unsuitable or pose a risk to the vehicle or our technicians, we may decline their use.

 

No responsibility for incorrect part recommendations: We are not responsible for any part recommendations provided by our employees, contractors, or technicians, unless the recommended parts are directly supplied by us. Customers should always conduct their own research and consult with experts or authorized dealers to ensure the accuracy of part recommendations.

 

Non-payment and late payment: Payment for services is due at the time of service unless otherwise agreed upon. In the event of non-payment or late payment, we reserve the right to charge late fees, suspend further services, or pursue legal action to recover the outstanding amount. Any costs incurred in the collection process will be the responsibility of the customer.

 

Right to recover collection costs: In the event that legal action is taken to collect unpaid fees or invoices, the customer agrees to reimburse us for all reasonable attorney fees, court costs, and other expenses incurred during the collection process.

 

Non-completion of service due to acts of God: In the event that the provision of our services is hindered, delayed, or rendered impossible due to acts of God, including but not limited to natural disasters, severe weather conditions, or other unforeseeable events beyond our control, we shall not be held liable for any damages, losses, or costs arising from the non-completion of the service.

 

Non-completion of service due to military time constraint: If the provision of our services cannot be completed due to a military time constraint or deployment, we understand that the customer may need to reschedule or cancel the service. In such cases, we will make reasonable efforts to accommodate the customer's needs and, if applicable, reschedule the service for a mutually agreeable time.

 

Unforeseeable issues affecting service completion: In the event that unforeseeable issues arise that prevent the completion of our services, such as equipment failure, technical difficulties, or unexpected circumstances, we will make reasonable efforts to rectify the situation and complete the service as soon as reasonably possible. We will communicate with the customer to discuss alternative arrangements or rescheduling options.

 

Right to refuse service due to non-payment: We reserve the right to refuse service or withhold the provision of services if a customer has outstanding invoices or has not made payment for previously rendered services. We may require full payment of any outstanding amounts before resuming or providing further services.

 

Suspension of service due to non-payment: If a customer fails to make payment for services rendered within the specified payment terms, we reserve the right to suspend further services until the outstanding balance is paid in full. The suspension of services does not relieve the customer of their obligation to pay for the services rendered.

 

Right to pursue legal remedies for non-payment: In the event of non-payment or unresolved payment disputes, we reserve the right to pursue all available legal remedies to recover the outstanding amount, including filing a lawsuit, engaging collection agencies, or reporting the debt to credit bureaus.

 

Limitation of liability for non-completion of service: In situations where the provision of our services cannot be completed due to acts of God, military time constraints, or unforeseeable issues, our liability shall be limited to refunding any fees paid by the customer for the uncompleted portion of the service.

 

Right to reschedule service due to unforeseen circumstances: In the event that unforeseen circumstances arise, such as equipment failure, staffing issues, or emergencies, we reserve the right to reschedule or modify the service appointment. We will make reasonable efforts to provide notice and accommodate the customer's scheduling preferences.

 

Employee safety and well-being: We prioritize the safety and well-being of our employees or workers. We have implemented safety protocols, guidelines, and training to minimize risks and ensure a safe working environment.

 

Right to refuse service in unsafe conditions: Our employees or workers have the right to refuse service or work in situations where they believe their safety is at risk or the environment is deemed unsafe. This includes situations involving aggressive behavior, threats, violence, or hazardous conditions.

 

Employee reporting of safety concerns: We encourage our employees or workers to promptly report any safety concerns, threats, or incidents they encounter during the course of their work. We have established procedures for reporting such concerns, and we will take appropriate action to address them.

 

Investigation of safety complaints: We will thoroughly investigate any safety complaints made by our employees or workers. This may involve gathering relevant information, conducting interviews, and taking necessary measures to address the concerns raised.

 

Confidentiality and anonymity of safety reports: We will maintain confidentiality and respect the anonymity of employees or workers who report safety concerns or incidents. We will not tolerate any form of retaliation against employees or workers who raise legitimate safety issues.

 

Collaboration with authorities: In cases where employee safety is compromised or a threat is identified, we will collaborate with the appropriate authorities, such as law enforcement agencies, to ensure the safety of our employees or workers and to address any potential legal issues.

 

Employee training in conflict resolution: Our employees or workers will receive training in conflict resolution techniques and de-escalation strategies to help manage challenging situations and diffuse potentially volatile encounters.

 

Employee support and counseling services: We will provide access to support and counseling services for our employees or workers who have experienced or witnessed threatening or traumatic incidents. This may include providing resources for emotional support, counseling, or referrals to professional assistance.

 

Right to seek legal remedies: If an employee or worker experiences harm, injury, or damages as a result of threats or unsafe conditions, they have the right to seek legal remedies available to them under applicable laws and regulations.

 

Cooperation with legal proceedings: We will fully cooperate with any legal proceedings, investigations, or inquiries related to safety incidents or threats involving our employees or workers.

 

Zero-tolerance policy for threats or violence: We have a zero-tolerance policy for threats, violence, or aggressive behavior towards our employees or workers. Any customer found engaging in such behavior may be denied service and may face legal consequences.

 

Safety assessment and risk management: We regularly conduct safety assessments and risk management reviews to identify potential hazards, improve safety protocols, and enhance the overall safety of our employees or workers.

 

Discount eligibility: Discounts may be offered at our discretion and are subject to change or discontinuation without prior notice. Customers are responsible for verifying their eligibility for any discounts before requesting or using our services.

 

Discount limitations: Discounts cannot be combined with any other offers, promotions, or discounts unless explicitly stated. Only one discount or promotional code can be applied per transaction.

 

Validity and expiration of discounts: Each discount offered will have a specified validity period or expiration date. Discounts must be redeemed within the specified timeframe and cannot be used retroactively or extended beyond the expiration date.

 

Student discounts: We may offer student discounts to eligible students upon presentation of a valid student identification card or other proof of enrollment. The specific discount amount and eligibility requirements will be determined by us and may be subject to change.

 

Verification of student eligibility: Customers claiming student discounts may be required to provide additional proof of enrollment, such as a valid student ID card, class schedule, or official student identification document. Failure to provide satisfactory proof of eligibility may result in the discount being revoked.

 

First-call worker discounts: We may offer special discounts to first-call workers or essential workers who are actively engaged in critical professions. The specific discount amount and eligibility criteria will be determined by us and may require verification of employment.

 

Verification of first-call worker eligibility: Customers claiming first-call worker discounts may be required to provide proof of employment in a critical profession, such as a work identification card or letter from their employer. Failure to provide satisfactory proof of eligibility may result in the discount being revoked.

 

Discount adjustments: We reserve the right to adjust or revoke any discount if it is determined that the customer is not eligible or has provided false or misleading information in order to obtain the discount.

 

Non-transferability of discounts: Discounts are non-transferable and may only be used by the eligible customer for whom they were issued. Discounts cannot be transferred to another customer or used for any other purposes.

 

Right to modify or discontinue discounts: We reserve the right to modify or discontinue any discounts at any time, without prior notice. Changes or discontinuation of discounts will not affect any discounts already applied to confirmed bookings or services.

 

Refunds and discounts: In the event of a refund for services rendered, the refunded amount will be based on the actual amount paid after deducting any discounts or promotions applied at the time of purchase.

 

General discount terms: All discounts are subject to availability, and we reserve the right to limit the number of discounted services or products available to each customer. Discounts may not be applicable to certain services, products, or service packages as determined by us.